Melvin Feller MA Looks at Small Business Resources For Veterans

Melvin Feller
6 min readMay 5, 2019

Melvin Feller MA Looks at Small Business Resources For Veterans

Melvin Feller is known as “The Entrepreneur’s Mentor” because Melvin walks his talk. Melvin Feller has been there and done that and more importantly, Melvin Feller knows how to transfer the skill set for success. This is main reason that he has been the sought after coach to hundreds of small business owners, entrepreneurs, Realtors, Real estate investors and service professional internationally. Melvin Feller’s main talent is to show you how the step by step process to build and enjoy a successful 6-figure plus business while having a balanced life. Melvin Feller maintains an office in Texas. Melvin Feller is currently pursuing another graduate degree as an MBA.

Small Business Resources For Veterans by Melvin Feller

As a veteran, you may have a hard time transitioning to an office environment and opt for starting a small business instead. The thought can be exhilarating and daunting at the same time. Fortunately, some organizations will help you start and manage your veteran owned small business by providing initiatives to aid in your success.

Programs such as the Small Business Administration’s (SBA) Patriot Express Loan Program or the Department of Veterans Affairs (VA) VetBiz program provide veteran owned businesses with the tools to successfully run their own business; however, it is up to the business owner on how they are seen by their customers, which stresses the importance of protecting their brand.

Small Business Resources For Veterans by Melvin Feller

Veterans Resources for Small Business Start-up and Management

Patriot Express

The Patriot Express program is designed to reward our veterans through offering the lowest available interest rates for our service members. Rates can fall as low as 2.25 percent to 4.75 percent, depending on size and length of the loan, as well as credit history and business experience.

Small Business Resources For Veterans by Melvin Feller

Some business owners are members of the National Guard and when called to service, they may consider shutting their doors or leaving their business in the hands of someone who may not be qualified to run the business. This is why the SBA gives veterans the option to use their Patriot Express funds towards finding management in the event of deployment.

Funds are also designed to go towards business purposes, such as funding for start-up costs, like real estate, equipment, and inventory purchases. However, veterans already running a business can use the funds for expansion and disaster recovery. Note that the loan use is restricted to business purposes only.

The SBA considers the following eligible:

Veterans

Reservists and National Guard members

Active duty service members eligible for the Transition Assistance Program

Spouses of the above

Spouses of service members who have died while serving or due to a service related injury

VetBiz

A longer-standing program through the VA, VetBiz, assists veterans in starting or expanding a small business. Veteran-owned businesses are encouraged to sign up and use VetBiz, due to the fact the government and other prospective clients can look at the business’ ability to meet the needs of certain projects all from the VetBiz program. Therefore, contract buyers have access to all of these veteran-run businesses, their products, and services.

VetBiz gives veteran owned companies priority on government contracts. Contracting officers can easily compare veteran owned businesses from the VetBiz site and narrow down the list of possible contractors. Such ease of access means more business and prime government contracts for veteran entrepreneurs.

Small Business Resources For Veterans by Melvin Feller

Small Business Branding and Reputation for Veterans

Just as trust and reputation were important part of your military service, it is also important in your business. Without a good brand and reputation, your business will not succeed.

Build Your Brand

After taking advantage of the great programs available to get your business started, be sure to immediately begin managing your brand from the first day your doors open. Building a strong brand takes time, but being proactive while your company is young can lead to much success.

Forums, discussion boards, and social networking sites can easily being a breeding ground for negative comments about your brand, and if a potential customer comes across one of these comments while researching your business, they will most likely go to a competitor with a better image. To protect your brand and image from any potential naysayers, online reputation management must continuously be on the front of your agenda. Businesses frequently perform keyword searches to determine what is being said about the company, while more advanced search engine optimization (SEO) techniques should be used to bump up sites with positive reviews.

Increased Brand Visibility

Achieving the top positions in the search engines has historically been a great way for businesses to achieve greater visibility; however, it is no longer enough. With social networks, that carry millions of users, your companies must adapt to promote its brand on these channels as well. It is important to keep your social media sites frequently updated with relevant content because a neglected account is worse than no account at all. To determine post frequency, try experimenting with different numbers of posts and checking you feedback.

Small Business Resources For Veterans by Melvin Feller

Brand Image

Complaints will happen, so be prepared in advance. Whether it is a complaint on your Facebook wall or on a third party reviews site, handle it with speed and care. Show good will to the customer and try to resolve the issue. Even if nothing can be done to please a specific customer, it is still in the best interest of your company and brand image to try to work things out. It shows other customers that you do care and are willing to resolve any problems. It is also a good practice to comment on positive reviews as well, thanking the customers for their patronage, which can build repeat customers and brand advocates.

As a member of the military, you may face many challenges when transitioning to a civilian role. Fortunately, there are programs available to veterans to help you make the transition smooth and provide tools that will help you succeed. If you are a service members interested in starting your own business, look into the available programs and keep in mind it is important to maintain your business’ reputation.

Melvin Feller MA Business Consultant, Business Owner, Entrepreneur, Melvin Feller Ministries and MBA Graduate Student Candidate

Melvin Feller MA is in Texas and in Oklahoma. Melvin Feller founded Melvin Feller Business Group and Melvin Feller Ministries in the 1970s to help individuals and organizations achieve their specific Victory. Victory as defined by the individual or organization are achieving strategic objectives, exceeding goals, getting results or desired outcomes and a positive outreach with grace and as a ministries. He has extensive experience assisting businesses achieve top and bottom line results. He has broad practical experience creating WINNERS in many organizations and industries. He has hands-on experience in executive leadership, operations, logistics, sales, program management, organizational development, training, and customer service. He has coached teams to achieve results in strategic planning, business development, organizational design, sales, and customer response and business process improvement. He has prepared and presented many workshops nationally and internationally.

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Melvin Feller

President of Melvin Feller Business Group With over three decades of executive coaching, speaking, and most importantly, real-life, in-the-trenches experience.